Stop wasting hours manually tagging support tickets
Our AI automatically tags 100% of your tickets, adapts to product changes, and eliminates CX-Product miscommunication.
Get instant insights into customer voice and product feedback without manual work.
Get StartedWorks with your existing helpdesk
Manual tagging is killing your productivity
And costing you insights
See what you're dealing with now vs. what you could have
The never-ending battle
Hours spent manually tagging
CX teams waste 10-15 hours weekly on repetitive tagging work
Inconsistent and error-prone
Different agents tag differently, making data unreliable
Tags always outdated
Product launches new features, but tags don't keep up
Constant CX-Product back-and-forth
Endless meetings to align on taxonomy updates
Result: Blind spots in customer feedback
Automatic, accurate, always current
100% of tickets automatically tagged
AI tags every ticket instantly with no human effort
Consistent and accurate
Same rules applied to every ticket, reliable data you can trust
Adapts to product changes automatically
AI learns new features and customer language in real-time
No more CX-Product alignment meetings
System understands your product automatically
Result: Complete visibility, zero effort
How it works
From setup to full automation in minutes
You: Connect your helpdesk
What you do: Link your Zendesk, Intercom, or HubSpot account. Quick one-time setup.
⏱ Simple setup
We: AI analyzes your product and tickets
What we do: Our AI learns your product features, customer language, and common issues from your existing tickets. It understands context, not just keywords.
🤖 Automatic learning from your data
We: Auto-tag everything
What we do: Every new ticket gets tagged automatically in real-time. Historical tickets get tagged too. The system adapts as your product evolves.
You: Get instant insights
What you do: Use your helpdesk's reporting features or our dashboard to see what customers are talking about. CX and Product teams finally speak the same language.
📊 Real-time visibility into customer voice
AI-Powered
Context-aware tagging
Real-Time
Tags applied instantly
100% Coverage
Every ticket tagged
Self-Updating
Adapts to changes
What you get
Transform how your team understands customers
10-15 hours saved weekly
CX team focuses on customers, not data entry. Productivity soars.
Reliable customer insights
100% coverage means you see the full picture, not just sampled tickets.
Product-aware tagging
AI understands your features and automatically creates relevant tags.
CX-Product alignment
No more taxonomy meetings. Everyone sees the same data, same language.
Scales with you
10 tickets or 10,000 per day, performance stays consistent.
Simple setup
No complex onboarding, no engineering required. Just connect and go.
Perfect for teams who...
Need customer voice for product decisions
Product teams want reliable data on what customers are asking for, but manual tagging creates blind spots.
Waste hours on manual tagging
CX teams spend 10-15 hours weekly tagging tickets instead of helping customers or analyzing trends.
Can't keep tags updated
Product launches new features every sprint, but your tagging system is always 3 months behind.
Deal with CX-Product misalignment
Endless meetings trying to agree on taxonomy, and data still ends up inconsistent.
Simple, transparent pricing
Choose the plan that fits your ticket volume
Starter
Up to 100k tickets/month
- ✓ 100% automatic ticket tagging
- ✓ AI learns your product automatically
- ✓ Multi-label support
- ✓ Real-time tagging
- ✓ Email support
- ✓ Zendesk, Intercom & HubSpot
Simple setup • Cancel anytime
Scale
Up to 300k tickets/month
- ✓ 100% automatic ticket tagging
- ✓ AI learns your product automatically
- ✓ Multi-label support
- ✓ Historical ticket tagging
- ✓ Real-time tagging
- ✓ Custom tag creation
- ✓ Priority support
- ✓ Zendesk, Intercom & HubSpot
Simple setup • Cancel anytime
Enterprise
300k+ tickets/month
- ✓ Everything in Scale
- ✓ Dedicated account manager
- ✓ Custom integrations
- ✓ SLA guarantees
- ✓ Custom DPA
- ✓ 24/7 premium support
Custom pricing & terms
Frequently Asked Questions
Our AI understands context and intent, not just keywords. It reads the full conversation, understands what the customer is actually asking for, and applies relevant tags even if they use different terminology. Keyword rules break constantly but our AI adapts.
Perfect! We'll learn from your existing tags and improve on them. You can keep your current taxonomy or let us suggest optimizations. The AI will be more consistent and cover 100% of tickets, not just the ones agents remember to tag.
Yes, and we learn from it. If agents correct tags, the AI notices the pattern and improves. But in practice, you'll find overrides become rare as the system learns your preferences.
Automatically. When customers start asking about a new feature, the AI detects the pattern and either applies existing relevant tags or suggests new ones. No meetings, no manual updates.
Zendesk, Intercom, and HubSpot right now. More coming based on demand from early access users. Setup is straightforward, just connect via API.
Yes. Encryption in transit and at rest, SOC 2 compliance practices, zero data sharing with third parties. We can sign custom DPAs for enterprise needs.
Ready to automate your ticket tagging?
Start saving 10-15 hours weekly and get complete visibility into customer voice.
Get Started Today
Cancel anytime • No credit card required